Shipping & Returns
If you’re not 100% satisfied with your purchase, simply return the unworn items to us within 5 days of delivery date for STORE CREDIT ONLY. NO REFUNDS or EXCHANGES. Please allow 3-5 business days for return processing.
All returned items are inspected before a Store Credit can be processed so please ensure that the items are in new, unworn, and unwashed condition; to include being free of smells, stains, makeup, deodorant, and/or bodily fluids. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
You will be notified of your store credit via email. Customers are responsible for shipping payment for returns.
SALE items are final and cannot be returned.
Return Address:
The Drunk Aunties
3430 Philadelphia Pike #595
Claymont, DE 19703
Exchanges On Defective Items
If you receive a defective item, we will replace it with the same item in the same size. To be eligible for a defective item exchange your item must be unused and in the same condition that you received it.
If entitled to a replacement item due to defect or damage, we will replace the product, subject to inventory, within a reasonable period of time. If the replacement item is not available, you will receive a full refund.
You will be responsible for paying for your own shipping costs for returning your defective item. Return shipping costs are non-refundable.
Contact Us
Customer Service Hours: M-F 9am-5pm
For customer service, please email us at support@drunkaunties.com
Please allow 24-48 hours for a response.
Shipping & Handling Policies:
Prior to placing your order, please check your shipping address for accuracy.
For any reason a shipping address is incorrect, The Drunk Aunties, LLC cannot make any adjustments, and this will result in order cancellation.
We try our best to ensure your order will be delivered on time. Please keep in mind that we are only provided with an estimated delivery date from our carriers.
An e-mail confirming your order and shipment will be sent to the e-mail address provided in the Billing information section.
Please allow 7-10 business days for order processing before shipment. Orders are shipped out on Wednesday and Friday. Please keep these things in mind when placing your order.
The Drunk Aunties, LLC cannot provide additional shipping information beyond what's provided through tracking numbers once it is within USPS possession.
Once an item is in transit with USPS, there is no action The Drunk Aunties, LLC can take to expedite the delivery process.
Any delivery issues such as items stating delivered, without a package received, should be escalated directly to your local post office, as The Drunk Aunties, LLC does not manage USPS deliveries.
The Drunk Aunties, LLC is not responsible for any lost or stolen packages.